We are excited to introduce you to Sonic TRAX Courier, an end-to-end logistics platform that offers an array of services to help you manage your deliveries with ease. With TRAX Courier, you can drive sales, manage your deliveries, track them in real-time, and manage payments and invoices. Additionally, you can view detailed reports and analytics for your shipments and payments, as well as manage the customer experience through an in-built CRM.
TRAX Courier offers door-to-door service in 232 destinations across the globe, providing express service to ensure your parcels reach their destination on time. With tech-enabled operations and meticulously managed logistics solutions, TRAX Courier is upping the field of logistics and delivery to a whole new level. Whether you need to send a parcel within the country or across the world, TRAX Courier is the perfect solution for all your logistical needs.
If you are new to TRAX, you can easily create an account and start using their services. You can log in to your account, manage your deliveries, and track them in real-time. If you need any help, you can dial their customer support number or email them, and they will be happy to assist you. With TRAX Courier, you can rest assured that your deliveries are in safe hands, and you can focus on growing your business without worrying about logistics.
History of Sonic TRAX Courier
At Sonic TRAX Courier, we have been providing reliable and efficient courier services to our customers since our inception. Our journey began in 1998 when we started as a small courier company in Karachi, Pakistan. With our commitment to providing excellent customer service, we quickly gained a reputation for being a reliable courier service provider.
Over the years, we have expanded our services to include end-to-end logistics solutions for businesses of all sizes. Our services now include sales management, delivery booking, real-time tracking, and payment management. We have also developed an in-built customer experience management system that allows businesses to manage their customer interactions effectively.
Our growth and success can be attributed to our focus on meeting the needs of our customers. We understand that businesses have unique requirements, and we strive to provide personalized solutions that meet those needs. Our team of experienced professionals is dedicated to delivering the highest level of customer service and ensuring that our customers receive their shipments on time, every time.
Today, Sonic TRAX Courier is one of the leading courier and logistics service providers in Pakistan. We have a strong presence in major cities across the country and continue to expand our services to new areas. Our commitment to innovation and excellence has helped us stay ahead of the competition and remain the preferred choice of businesses across Pakistan.
TRAX Courier Services Overview
At TRAX, we understand that timely and reliable delivery of your shipments is crucial for your business. That’s why we offer a range of courier services to meet your needs, whether you’re shipping domestically or internationally. In this section, we’ll provide an overview of our courier services, including domestic services, international services, and same-day delivery.
Domestic Services
Our domestic courier services are designed to provide you with a fast and efficient way to ship your packages within Pakistan. We offer a range of options to suit your needs, including standard delivery, same-day delivery, and next-day delivery. Our rates start from Rs. 150 for the first kg and Rs. 30 for each additional kg, making our services affordable and accessible to businesses of all sizes.
We also offer a range of value-added services to enhance your shipping experience, including real-time tracking, proof of delivery, and insurance coverage. With TRAX, you can rest assured that your packages will be delivered on time and in good condition.
International Services
If you need to ship packages outside of Pakistan, our international courier services are the perfect solution. We offer reliable and cost-effective shipping options to over 220 countries worldwide, including express delivery, standard delivery, and economy delivery.
Our rates for international shipping vary depending on the destination and weight of your package. However, we strive to offer competitive rates without compromising on the quality of our service. We also provide customs clearance assistance to ensure that your packages clear customs smoothly and quickly.
Same-Day Delivery
For urgent shipments that need to be delivered on the same day, we offer same-day delivery services. Whether you need to deliver documents, parcels, or other items, we can provide you with a fast and reliable solution. Our same-day delivery services are available for both domestic and international shipments, and we offer competitive rates to meet your budget.
In conclusion, TRAX Courier Services is committed to providing you with a reliable and efficient way to ship your packages. With our range of domestic and international courier services, as well as our same-day delivery options, you can trust us to deliver your packages on time and in good condition.
Parcel Tracking Solutions
At Sonic TRAX Courier, we understand the importance of tracking your parcels. That’s why we offer a range of parcel tracking solutions to ensure that you always know the status of your shipment. Our parcel tracking solutions are designed to provide you with real-time updates and allow you to track your shipment from start to finish.
Real-Time Tracking
Our real-time tracking solution provides you with up-to-date information on the location of your parcel. You can track your shipment online using our website or mobile app. We provide you with a tracking number that you can use to track your shipment in real-time. The tracking information includes the current location of your parcel, the estimated delivery time, and any updates on the status of your shipment.
Mobile Tracking App
Our mobile tracking app is designed to provide you with an easy and convenient way to track your shipment on the go. The app is available for both Android and iOS devices, and it allows you to track your shipment in real-time. You can view the status of your shipment, track its location on a map, and receive notifications when your shipment is delivered.
With TRAX Parcel Tracking, you can rest assured that your shipment is in safe hands. Our parcel tracking solutions are designed to provide you with peace of mind and ensure that your shipment is delivered on time. So, whether you’re shipping locally or internationally, you can count on us to provide you with reliable parcel tracking solutions.
Customer Support Infrastructure
At Sonic TRAX Courier, we understand that our customers’ satisfaction is paramount. That’s why we have invested heavily in our customer support infrastructure to ensure that we provide the best possible service to our clients. Our customer support infrastructure is divided into two main sections: Helpline and Chat Support, and Service Centers.
Helpline and Chat Support
Our helpline and chat support are available 24/7 to assist our customers with any queries or issues they may have. Our helpline number is 021-111-11-TRAX (021-111-11-8729), and our chat support is available on our website. Our team of customer support executives is well-trained and knowledgeable, and they are always ready to assist our customers with any questions or concerns they may have.
Service Centers
We have a network of service centers across the country to ensure that our customers can reach us easily. Our service centers are equipped with the latest technology and staffed with well-trained professionals who are dedicated to providing the best possible service to our customers. Our service centers are open from 9:00 AM to 6:00 PM, Monday to Saturday.
At Sonic TRAX Courier, we are committed to providing the best possible service to our customers. We believe that our customer support infrastructure is a testament to our commitment to our customers, and we are always striving to improve our services to ensure that our customers are always satisfied.
Pricing and Payment Options
At Sonic TRAX Courier, we understand that pricing and payment options are important factors when it comes to choosing a courier service. That’s why we offer competitive rates for our courier services, with options for both domestic and international shipping.
For our domestic courier services, our rates start from Rs. 150 for the first kg and Rs. 30 for each additional kg. We also offer same-day and next-day delivery options at higher rates. Our international shipping rates vary depending on the destination and weight of the package, but we strive to offer the best rates possible for our customers.
In addition to our competitive rates, we also offer a variety of payment options to make it easy for our customers to pay for our services. We accept cash on delivery, bank transfers, and credit card payments. For our cash on delivery option, we now offer Trax Pay, which is a cashless payment option that allows customers to pay for their packages at the time of delivery using their mobile phones.
At Sonic TRAX Courier, we are committed to providing our customers with the best possible courier services at competitive rates. We strive to make shipping easy and hassle-free for our customers, and we are always looking for ways to improve our services and payment options to better meet their needs.
Packaging and Handling Guidelines
At TRAX Courier Services, we understand the importance of proper packaging and handling of shipments. Our goal is to ensure that your items arrive at their destination in the same condition as they were sent. To achieve this, we have established some guidelines to help you prepare your items for shipment.
Packaging Materials
We offer a variety of packaging materials to suit your needs. Our packaging materials come in different sizes, including small (139.5 in), medium (1812 in), and large (20*14 in). These materials can only be requested after your account opening and the first request of flyers delivery.
Shippers are solely responsible for the packaging of their shipments, which should be tacked/sealed with TRAX labels pasted on them. We recommend that you use our packaging materials, as they are designed to provide the best protection for your items during transit.
Special Handling
Some items may require special handling due to their fragility, sensitivity, or specific requirements. We offer special handling services to ensure that these items are well-protected during transit. If you have any special handling requirements, please let us know when you book your shipment.
Packaging Guidelines
To ensure that your items are well-protected during transit, we recommend that you follow these packaging guidelines:
- Use a sturdy box that is appropriate for the weight and size of your item.
- Use cushioning materials, such as bubble wrap or foam, to protect your item from shocks and vibrations during transit.
- Use packing tape to seal the box securely, and reinforce the seams with tape.
- Use clear, legible addressing labels that include the recipient’s name, address, and phone number.
- Remove any old labels or markings on the box to avoid confusion during transit.
By following these guidelines, you can help ensure that your items arrive at their destination in good condition. If you have any questions or concerns about packaging and handling, please don’t hesitate to contact us. We are always here to help.
Business Solutions and Partnerships
At Sonic TRAX Courier, we understand that businesses require tailored solutions to meet their unique delivery needs. That’s why we offer a range of business solutions and partnerships to help streamline your logistics and enhance your customer experience.
Our all-in-one e-commerce solution is designed to assist with all aspects of the delivery experience. With fulfillment centers in various cities, technical support through API integrations, plug-ins, business intelligence dashboards, and an omni-channel solution to manage pickups, we ensure that your deliveries are handled seamlessly from order confirmation to delivery.
Moreover, we offer a range of specialized services for businesses in various industries such as fashion and lifestyle, FMCG and pharma, marketplaces and platforms, banking, and fintech. Whether you need same-day delivery, express delivery, or scheduled delivery, we have the expertise and infrastructure to meet your requirements.
At Sonic TRAX Courier, we also understand the importance of partnerships in providing the best service to our customers. That’s why we partner with leading e-commerce platforms, marketplaces, and payment gateways to offer integrated logistics solutions that are seamless and efficient. Our partnerships with these entities enable us to provide a range of value-added services such as cash on delivery, reverse logistics, and real-time tracking.
In conclusion, at Sonic TRAX Courier, we are committed to providing tailored solutions and partnerships that meet the unique delivery needs of businesses. Our range of specialized services and partnerships with leading industry players enable us to offer integrated logistics solutions that are seamless and efficient.
Sustainability and Social Responsibility
At TRAX Courier, we understand the importance of sustainability and social responsibility. We believe that it is essential to take care of the environment and give back to society. That is why we have implemented several initiatives to reduce our carbon footprint and support local communities.
One of our key initiatives is the use of electric vehicles in our fleet. We have made a significant investment in electric vehicles to reduce our carbon emissions and contribute to a cleaner environment. Our electric vehicles are not only environmentally friendly but also more efficient, which helps us to provide a faster and more reliable service to our customers.
In addition to our focus on the environment, we also believe in giving back to the community. We support local charities and organizations that work towards social causes such as education, health, and poverty alleviation. We have also implemented a program to hire and train individuals from disadvantaged backgrounds, providing them with employment opportunities and valuable skills.
At TRAX Courier, we are committed to sustainability and social responsibility, and we believe that our actions can make a positive impact on the world around us. We will continue to explore new ways to reduce our environmental impact and support our communities, while providing our customers with the best possible service.